Shipping policy

Shipping Policy
We aim to provide fast and reliable shipping for all orders.

Processing Time:
Orders are processed within 2–5 business days after payment confirmation.

Shipping Methods and Delivery Time:
Standard Shipping: 5–15 business days (depending on destination).
Expedited Shipping: 2–7 business days.

Shipping Costs:
Shipping fees are calculated at checkout based on order weight and destination.

International Shipping:
Customers are responsible for any customs duties or import taxes.

Order Tracking:
Tracking information will be emailed once the order has been shipped.

Lost or Damaged Packages:
Please contact us immediately at "10@twelvetap.com" if your package is lost or arrives damaged. We will assist in filing a claim with the carrier.